Email Is A Great Tool–Until It Is Not.

Photo by Maksim Goncharenok on

By Kathleen J. Jennings (

Nearly all of us use email to communicate at work. It’s fast, you can reach a lot of people, and the conversation is documented, which can be good–or bad–depending on how you use it. On this Podcast, Thom and I talk about email etiquette with Louise Hughes (, our very smart and multi-talented Firm Administrator. And we ask the question: who doesn’t get annoyed by that email sent to everyone in the office but really targeting one person? Have a listen: